Shipping
Every order from genreps.top includes free express worldwide shipping. There are no hidden handling fees, and every package is fully trackable from dispatch to your door.
Delivery Time
- Most countries: 10–15 business days
- Remote areas: up to 20 business days
- Tracking number is sent to your WhatsApp as soon as the package is dispatched
Packaging
Watches are shipped in discreet, unmarked packaging with no mention of watches or brands on the outside. We use shock-absorbent inner wrapping to protect the case, crystal and bracelet in transit.
Customs & Lost Packages
If a package is held by the destination country’s customs, our support works with you on reshipment or documentation. If a package is lost in transit, we resend a new watch at no additional cost. Once the package is delivered to your address, we are not liable for theft from your mailbox — please arrange a safe delivery address.
Shipping Address
Double-check your address, phone number and postal code before we dispatch. Address changes after shipping are at the courier’s discretion and may incur a redirect fee.